Multiple user accounts can be created at once by entering the user information to a pre-formatted .csv file and then uploading that file to OnSpire.

This bulk user upload .csv file will be emailed to the school district's contact person at the beginning of the subscription.

This bulk user upload .csv file can also be downloaded here: onspire_bulk_user_upload_template.csv


Complete the Bulk User Upload .csv file

A user account provides access to OnSpire — as well as HIBster, HIBsterVention and aSAP, assuming those modules were also purchased by the district. There is no need to create multiple accounts for each module.

If a user already has an account for another module (HIBster, HIBsterVention or aSAP), a new account for OnSpire will not be able to be created.

Each user account is comprised of 10 pieces of data, so the pre-formatted .csv file has 10 columns. Only a few columns are mandatory, but it saves considerable time and energy to include as much data as possible during the process.

The 10 headers are:

First Name, Last Name, UserName, Password, Roles, Schools, Email Address, SendNotificationEmail, State ID, SIS ID and Person Type 

The columns must be kept in the order in which they are initially arranged and the headers must not be altered. Also note that some columns must have the data entered in a specific manner. If the columns are rearranged or the data is entered incorrectly, it will not process correctly.

Here is a little bit more detail about each column:

First Name

The user’s first name. This spelling is how the user’s first name will display anywhere it appears on the site.

Last Name

The user’s last name. This spelling is how the user’s last name will display anywhere it appears on the site.

Username

All users are required to have a username. The username is used to log in to the site and will identity the user throughout the site.

EDS strongly recommends using the district-issued email address for all users. 

Please note that the username can not be changed. It is permanent. If a username needs to be changed, the user will need to create a new account.

Password

All users are required to have a password.

The password must:

  • Be at least six characters long
  • Contain at least one upper-case letter
  • Contain at least one lower-case letter
  • Contain at least one number
EDS recommends creating the same standard password for all users during the initial set-up process. Upon logging in for the first time, new users will be prompted to create a new password. This is where the user can create a strong, unique password that is known only to them.

Roles

Every user is required to have at least one role and may have multiple roles. Without a role, a user will not be able to navigate anywhere within the site.

There are three roles available within OnSpire. Every user must have at least one role:

Course Participant
The most common role. This allows the user to take and complete courses that are assigned to them.

Course Instructor
Allows the user to assign courses to other users as well as view reports.

Course Owner
Allows the user to assign courses to other users as well as view reports. Additional privileges added in the near future.

While roles can be updated and/or changed at any time, it is helpful to assign them correctly from the start.

To assign multiple roles to a user, separate each role with a vertical bar, leaving no white space between a role and its vertical bar. The role should be flush with the vertical bar. Roles must also be spelled correctly or they will not process.

If a user were to have all three OnSpire roles, it would looks like this:

Course Participant|Course Instructor|Course Owner

Schools

Every user is required to be associated with at least one school but may be associated with multiple or all schools in the district.

Without a school, a user will not be able to navigate anywhere within OnSpire.

To assign a school to user, enter the school code(s) in the Schools column in the .csv file. Do not enter the name of the school; the system only recognizes the school code.

To assign multiple schools, enter each school code separated by a vertical bar. This is the same process as when assigning roles.

The school codes will also be emailed to the primary contact during the initial set-up process.

If a user were assigned to three schools, it would look like this:

332|333|334

Email Address

Each user is required to have an email address. This will be used to reset passwords and provide important system notifications, such as when task deadlines are due or when an incident has been assigned to a user.

EDS requires that all users use their school-issued email address. Ideally, it would be the same as the username.

Send Notification Email

Once a user is created, an auto-generated email can be sent to that user with their login credentials, where to login and other important account information. 

To send this email to the user, enter TRUE in the column. To skip the introductory email, enter FALSE.

SIS ID (Optional)

This is an optional field where the user’s SIS ID can be entered. While not required, this helps improve the veracity of the data being uploaded from your SIS to EDS.

State ID (Optional)

This is an optional field where the user’s SIS ID can be entered. While not require, this helps improve the veracity of the data being uploaded from your SIS to EDS.

Person Type (Required)

This fields sets the type of user in the system. 
School Staff|Student|Parent


Process the Bulk User Upload file

There are two ways to add your users to OnSpire: upload them directly to the site or email the .csv file to EDS.

Send to EDS

Simply email the .csv file as an attachment to support@hibreporting.com. EDS will then handle the upload process. 

Once all users are successfully uploaded, EDS will send a confirmation email.