The System Admin role is generally assigned to the user that will be making changes to System Settings: creating new accounts, resetting passwords, uploading documents, etc.

It is the most powerful role, but is not designed to be used on a day-to-day basis to handle incidents. Rather, it is for managing system settings. It often works best as a stand-alone position, but can also be given to a user alongside another role, most commonly the District Coordinator. Districts can have unlimited System Admins, but having one or a couple is recommended.

Even though the role is not designed for managing incidents, System Admins can view every incident in every school and run every report. They are only able to edit the contents of an incident if it is assigned to their account, however.

The Superintendent role is generally assigned to the school district’s superintendent. There is usually only superintendent role for each district (sometimes the superintendent’s secretary or another designee will have the same role, however).

A Superintendent is able to create, view and edit incidents assigned to their account. Superintendents are able to assign incidents to any user in the district.

They are able to view all incidents in the district.

The Superintendent role is able to run every report.

After a School Admin Closes an investigation, the incident is assigned to the Superintendent. The Superintendent is then expected to review, summarize and Approve the incident. Only the Superintendent is able to Approve an incident, by clicking the Approve button. This signifies that the investigation is ready to be presented to the Board of Education.

The District Coordinator role is generally assigned to the district's Anti-Bullying Coordinator or the person overseeing all of the incidents within the district.

The District Coordinator cannot Close or Approve an incident, but does have the ability to oversee all incidents in the district. Most notably, the District Coordinator can re-assign any incident at any time, regardless of which user is assigned to the incident. This power is available only to the District Coordinator to help expedite the process of making quick changes and updates.

The School Admin role is assigned to to building principals and vice-principals. It is generally assigned to every principal in the district. So if there are five schools in the district, there should be five School Admins. Vice Principals often are assigned the School Admin role as well.

A School Admin is able to create, view and edit incidents assigned to their account. School Admins can assign their incidents to other users assigned associated with their school(s). School Admins can run most reports.

The Specialist role is assigned to anti-bullying specialists and those who will be handling the day-to-day investigations.

A Specialist is able to create, view and edit incidents assigned to their account. They are also able to view all other incidents that are associated with their school(s).

If a Specialist will be working on all of the above incidents types, then the Specialist should be assigned all four roles. If, however, the Specialist will be limited to certain types of investigations, only assigned the role for that specific investigation(s).

A School User is able to create, view and edit incidents assigned to their account. School Users are not able to view any other incidents, even in their assigned school.

School Users can assign incidents to other users assigned to their school(s).

The School User role is able to run almost every report with the exceptions of the Executive Summary report and the Superintendent HIB report.